Shipping Policy
Welcome to Casimaro's Shipping Policy. We value your patronage and are dedicated to providing a swift and trustworthy delivery service. Below are the details of our shipping practices and guidelines.
Shipping Information
Order Processing: Orders are processed within 1–7 business days after being placed, not including weekends or public holidays.
Standard Delivery Window: Our standard shipping typically delivers within 3 to 10 business days from the date of dispatch.
Peak Periods: During times of higher demand, please allow up to 20 days for delivery.
Shipping Rates: Costs are calculated based on the dimensions and weight of your order, along with the shipping service selected at checkout.
Extended Shipping Policy
Shipping Options: Casimaro offers free standard economic shipping for all orders. Customers may also opt for express shipping at an additional cost for faster delivery.
Customs and Import Fees: Casimaro takes full responsibility for any customs charges or import duties. These costs will be covered by us, ensuring a seamless experience for our customers.
Order Tracking: Once your order is on its way, you will receive a shipment confirmation email with tracking details. Tracking updates will be available within 24–48 hours of dispatch.
Shipping Damage or Loss: Casimaro is fully responsible for any damage or loss during shipping. If your package is lost or arrives damaged, we will handle the issue directly with the carrier and arrange for a replacement to be shipped to you at no additional cost.
Returns Policy: For information on returns or exchanges, please consult our Return Policy.